Office Policy

Crossroads Family Dentistry is here for you and your family, our goal is to provide you with trusted and helpful resources.

Financing Info

At Crossroads Family Dentistry, your treatment costs will be clearly explained to you prior to your treatment beginning. At the time of scheduling your appointment, your reservation fee will be collected. Co-payments for treatment are due at the time of service, in full, unless prior arrangements have been made. For your convenience, we accept cash or check, and all major credit cards.

As a courtesy to our patients Crossroads Family Dentistry has partnered with Care Credit to offer affordable payment plan options to our patients. For two part procedures there may be in house payment options available as well on a case by case basis. Please contact our administrative team for details.

Insurance Info

At Crossroads Family Dentistry we are in network with all major insurance networks at the PPO level, and will bill all dental insurances for your convenience. As a courtesy we provide a complimentary benefits check prior to each scheduled patient appointment. Our goal is to provide the highest quality of dental care, while helping you best utilize your dental benefits. However, we work for you, not your insurance company.

Our convenient dental discount plan is available in-office for patients without dental insurance. Ask our team about it today! You can also call our expert administrative team for more information.

Your dentists at Crossroads Family Dentistry have your dental health in the forefront of their minds. They will present your dental needs clearly, and give you treatment recommendations that will give you the best possible clinical outcome. Some of these recommendations may not be covered by your dental plan. However, our expert administrative team will ensure that you are informed of your dental benefits prior to treatment so you can make an informed decision for your dental health.

How it Works

The convenient healthcare solution CareCredit helps you pay for out-of-pocket healthcare expenses for you, your family, and even your pets! Once you are approved, you can use it again and again* to help manage health, wellness and beauty costs not covered by insurance. It’s free and easy to apply and you’ll receive a decision immediately. If you’re approved, you can schedule your procedures even before you receive your card. With more than 21 million accounts opened since CareCredit began nearly 30 years ago, they are Crossroads Family Dentistry’s number one trusted source for healthcare credit cards.

Learn more by visiting www.carecredit.com or contacting our office. Ready to apply? Apply online for your CareCredit healthcare credit card today.

Scheduling

At Crossroads Family Dentistry we value our patients, and their time. To that end, our office has policy’s in place to ensure that time is adequately reserved to care for patient needs. When you schedule a treatment appointment with our office that is 90 minutes or longer, a reservation fee will be required in the amount of $25 per hour. This fee will go towards your co-payment in office.

Should you need to change an appointment, we greatly appreciate at least 48 hours notice, so we can contact a patient who may be waiting to be seen. If you change an appointment with less than 48 hours notice, or no show for your reserved appointment, your reservation fee will be forfeited.

A note to parents: Due to OSHA regulations and HIPPA privacy laws we are unable to accommodate parents 1) leaving their children unattended in the reception area, or 2) having children that are not being treated in the operatories. If your child/minor has an appointment, one guardian or parent is able to be in the operatory with them during their appointment.

However, if you are being seen as a patient, your child cannot accompany you into the treatment room, or be left unattended in the reception area, for their own safety and the safety of our providers and staff.

Insurance

At Crossroads Family Dentistry we are in network with all major insurance networks at the PPO level, and will bill all dental insurances for your convenience. As a courtesy we provide a complimentary benefits check prior to each scheduled patient appointment. Our goal is to provide the highest quality of dental care, while helping you best utilize your dental benefits. However, we work for you, not your insurance company.

Our convenient dental discount plan is available in-office for patients without dental insurance. Ask our team about it today! You can also call our expert administrative team for more information.

Your dentists at Crossroads Family Dentistry have your dental health in the forefront of their minds. They will present your dental needs clearly, and give you treatment recommendations that will give you the best possible clinical outcome. Some of these recommendations may not be covered by your dental plan. However, our expert administrative team will ensure that you are informed of your dental benefits prior to treatment so you can make an informed decision for your dental health.

Payment Options

At Crossroads Family Dentistry, your treatment costs will be clearly explained to you prior to your treatment beginning. At the time of scheduling your appointment, your reservation fee will be collected. Co-payments for treatment are due at the time of service, in full, unless prior arrangements have been made. For your convenience, we accept cash or check, and all major credit cards.

As a courtesy to our patients Crossroads Family Dentistry has partnered with Care Credit to offer affordable payment plan options to our patients. For two part procedures there may be in house payment options available as well on a case by case basis. Please contact our administrative team for details.

Frequently Asked Questions

Most frequent questions and answers

Do your providers see children?

Yes, our practice is a family dental office. We recommend that your child have their first dental visit somewhere around ages 3-4. For the safety of your child and our staff, we do not allow children in the treatment rooms unless they are the patient being treated that day.

Do you take my insurance?

Our providers are in-network with most major insurances at the PPO level. We do not accept HMO plans. If you have questions about your insurance network please contact your insurance carrier.

Does your office see dental emergencies?

Yes, we do. We do our utmost to have some emergency patient time each day but be advised that emergency times are limited.

Does your dentist do root canals?

The needs of each patient are different and some cases are more complex than others. Our providers do perform endodontic treatments such as root canals, but there are cases where we may need to refer the patient to a specialist.

Does your office do white fillings or metal fillings?

Our provider’s standard of care for the treatment of tooth decay is composite fillings or white fillings.

Do you offer same day crowns?

Yes, we do. Our office is proud to be utilizing the latest in same-day restorative technology and in many cases we offer same day crown restorations. The needs of each patient differ and in some cases, a same-day restoration may not be possible for a variety of reasons but we do our best to accommodate same day treatment whenever possible.

How long will my first visit take?

Depending on your needs our new patient appointments typically range between one hour and ninety minutes.

Do you offer payment plans?

Our office partners with Care Credit to offer flexible payment solutions. For more information please visit CareCredit.

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